1. Deco 03 is NOT a standalone product!!!
This device must be connected to a laptop/computer to work. It is compatible with Windows system 10/8/7(32/64bit), Mac OS X version 10.10 or later.
2. About the Product Surface
Electronics products often come with protective covers(plastic layer) to avoid damages to the surface from hand grease, scratches, etc. If there are any air bubble or light scratches when you first get the tablet, please do not misunderstand it have been used, just need to remove the protective covers(plastic layer) before application.
3. Connection Tips
Your computer needs to have USB port for the connection. Please confirm the Black USB Cable completely plug into your computer.
- If your computer only have Type-c ports, you need an adapter for the connection.
3.1 Wireless connection: When you have problem when using the wireless mode, please follow below steps to adjust:
1-With the Deco 03 switched “off”, insert the included USB wireless receiver into your computer USB port.
- 2-Place the Deco 03 in range of the receiver.
- 3-Press and hold the “K1” shortcut key while switching the Deco 03 “ON” to activate the tablet.
- 4-If successful, the Deco 03’s green wireless indicator light will light up and remain on. If the indicator light does not light up, please repeat the step 1 and step 3.
3.2 Other Tips: After setting up the cable, please wait about 30s~1min to make the USB drive loaded successfully.
4. Driver Download and Installation Tips
Driver Download: Our driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.
4.1 Before Driver Installation:
Please Remove Other Brand’s Driver from your computer and reboot before installing the XPPen’s driver, or there will driver conflict problems.
Please close all drawing programs and run the driver as Administrator when installing the driver. (IMPORTANT)
4.3 For Mac Mojave (10.14), Catalina (10.15) Users:
Mac Mojave 10.14 or Above needs to add the "PenTabletSetting" and "PenTabletDriverUX" into the accessibility list first after installed XPPen Driver. Details steps please see the FAQ section on the XP-PEN web.
- Mac Mojave (10.14) or above OS upgrade in the security section, you need to put programs you newly downloaded into accessibility list first to normally use it.
- 5. XPPen Provides Support on all Our Drawing Pen Tablets/Displays
When you have problems with the use of the Deco03, please checks the Quick Guide, search XPPen online to find a way to us for further assistance, we are always standing by to help
